Content and Engagement Specialist

Job Description

To apply: https://www.governmentjobs.com/careers/oregonmetro/jobs/5414082/content-and-engagement-specialist?pagetype=jobOpportunitiesJobs

If you are interested in applying to this position, please apply on our website by 8/3/26 at 11:59pm.

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. 

The Planning, Development and Research department is looking for a Content and Engagement Specialist to develop engaging and relevant content that builds interest in regional policies, long-term plans and investments related to land use, transportation, housing, community development, arts and culture. The content and engagement specialist will join a team of five other communications and engagement specialists who work across the department’s many projects and programs. 

As the Content and Engagement Specialist you will

• Implement content and storytelling strategies across multiple projects and initiatives that demonstrate the interconnectivity of the issues and elevate a diversity of voices in policy design.
• Identify storytelling and content ideas that resonate with a variety of audiences to support public dialogue about regional policies and investments.   
• Create, manage, and optimize content for various platforms and channels (website, social media, newsletters, and informational materials), including managing day-to-day content creation, publishing, and analytics tracking and reporting.
• Distill technical and complex information into relatable, engaging and plain language content.
• Concurrently project manage communications for multiple projects and meet deadlines.
• Coordinate with multidisciplinary teams that include communications, public involvement, planning, program, and technical staff. 
• Engage directly with community based organizations, industry representatives, public agencies, and members of the public, especially those historically marginalized, to source, coordinate and collaborate on communications efforts. 
• Deliver timely support for communications materials and channels, including proofreading, and website updates, to ensure accuracy and consistency across platforms.

Attributes for success

• Passionate and/or curious about public involvement in local policy-making, planning and public investments with an interest in motivating civic engagement through effective communications and relationships.
• Excellent communication skills, both verbal and written, including the ability to make connections across differences, build rapport, understand what motivates people, and communicate in a way that connects with diverse motivations.
• Strong writer and editor with knowledge of the structure of the English language, rules of composition and grammar, and ability to write plainly and succinctly. 
• Demonstrated success engaging audiences through online communications platforms including websites, e-newsletters, social media and content management systems. 
• Comfort using design and content editing software, graphics and video. 
• Self-motivated to produce high-quality work in a timely fashion.
• Comfortable providing and receiving edits and feedback.
• Outstanding interpersonal skills and enjoys connecting with agency partners and community members in-person at events and meetings across the greater Portland region. 

DIVERSITY AND INCLUSION 

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.   

Learn more about Metro’s Diversity Action Plan

Job Requirements

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant. 

Minimum qualifications

• Bachelor’s degree in political science, business or public administration, public relations, marketing, the behavioral or social sciences or related degree; and
• Five years professional level experience in public relations or affairs; or 
• Any combination of education, professional, volunteer and lived experience that provides the necessary knowledge, skills, and abilities to perform the classification duties and responsibilities.

If this statement is true for you, then you may be ineligible to apply

If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Hybrid Telework 

At this time, this position is designated as “hybrid telework.” This position is required to come into the office at least day per week and additionally as needed for in-person meetings and events. You will have the option to work away from the office, although there may be times that coming into the office will be required. The manager will work with you to identify a schedule that balances the operational needs of the department and your needs. Employees must reside in Oregon or Washington to work at Metro 

Like to have qualifications

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Previous experience working in political environments, with elected officials and/or with other high level decision-makers.
• Demonstrated experience managing complex projects with multiple interested parties.
• Multilingual communication skills, Spanish, Chinese, Vietnamese, Russian or other languages commonly spoken in the region.

SCREENING AND EVALUATION

The application packet: The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A completed Resume that includes the details for each employer
  • Name of employer, working title  
  • Dates of employment; including if the work was full-time or part-time your title, 
  • Number of employees supervised 
  • Summary of your responsibilities
• A cover letter describing projects that you’ve worked on, your specific role, challenges you faced and how you and/or you and your team solved them and the outcomes.

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Reference check 

COMPENSATION, BENEFITS AND REPRESENTATION

The full-salary range for this position is step 1: $ 85,311.42 to step 7: $ 114,400.85. However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made between step 1: $ 85,311.42 to the equity range step 4: $ 98,833.71. 

This position is not eligible for overtime and is represented by AFSCME 3580. It is classified as a Senior Public Affairs Specialist.

Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.

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