Director of First Impressions

Job Description

WXII 12 and the Triad CW is looking for a Director of First Impressions. As the executive assistant to the President and General Manager, you will not only be the first point of contact for those entering that office, but you will also work as the front-line receptionist for the entirety of the operation.   This is an in-person job designed for someone that enjoys people, believes in advocacy and service, and wants to learn daily about the role of broadcasters in our community. 

Responsibilities

• Management of guests, vendors, in-coming mail, deliveries and the distribution of receivables.  Support all departments with packaging and shipping via company portal. 
• Engage with community partners and our neighbors, in person and on the phone, directing them to the appropriate department and answering their questions and concerns with empathy and professionalism
• Various administrative duties supporting the GM’s desk, including travel and entertainment arrangements and communications with staff and guests
• Daily updating of FCC required reporting. 
• Maintain general office and breakroom (hospitality) supplies, coordinate in-house events and other tasks as needed
• In-person attendance is required

Qualifications

• Previous Customer Service or Receptionist experience preferred
• Familiarity with the Cisco switchboard console is a plus
• Effective use of the Microsoft Office suite and general computer skills is required along with a genuine interest in learning new skills
• This may be your first job at WXII/The Triad CW, but the opportunity to grow into other roles is waiting for the right candidate

Values in Action

At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That’s why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

• Medical | Dental | Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• Paid Parental Leave
• LGBTQ+ Health Services
• Additional benefits to meet your and your family's needs

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