The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to over 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of billions of dollars in real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.
It is our mission to help REALTORS® navigate that change and thrive in their careers. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options. NAR is certified as a Great Place to Work®. Our most successful employees are committed to our Core Values, which are:
Putting Members First Leading Change Advancing Diversity and Inclusion Giving Respect Collaborating Communicating
Location: This position is only located in the Chicago or DC office
As the Strategic Alliance Account Manager, you will be responsible for driving REALTOR Benefits Program® (RBP) business partner marketing strategies from project initiation and post-launch phase through relationship lifecycle. You will operate as the primary point of contact for all matters specific to your partnership book of business and will work in collaboration across other businesses within the Strategic Business, Innovation & Technology (SBIT) Group and the National Association of REALTORS® to bring best in class products & services and added value to NAR members. This position will report to the Director, Partner Integration, and Association Advocate.
Duties and Responsibilities:
Lead day-to-day business partner interactions, including onboarding and acting as primary point of contact for RBP partners
Deliver business partner contractual commitments, planning, and marketing initiatives while ensuring NAR branding/compliance standards
Provide leadership team with weekly & monthly reports, including partner financials/invoicing, ad program participation, and marketing promotion KPIs
Manage recurring performance evaluations on usage of partner’s products/services, program adoption, penetration, business growth, and potential business development opportunities
Develop agenda, schedule, and facilitate quarterly conference calls/meetings with partners and internal stakeholders
Strengthen existing partnerships by understanding NAR’s capabilities and proactively suggesting tailored approaches for growing book of business
Other duties, as assigned
2-5+ years’ experience in client management and ability to execute marketing campaigns to drive brand awareness for clients/partners’ products and services
Strong collaborating experience with vendors, internal resources, and corporate clients.
Strong organizational skills, attention to detail, and problem-solving abilities
Excellent ability to articulate a company’s value proposition
Strong written and verbal skills with ability to communicate and collaborate at all levels of an organization
Fluent in Microsoft Office suite of products
Experience or knowledge of the residential real estate industry preferred